Responsibilities

1. Provide support on big scale projects run by the department and its stakeholders.
2. Annual Participating Fund update mailing exercise – UAT, first level check on the different sets of data being populated into the letter templates, assist HoS in the coordination among the rest of the key stakeholders (ie. Actuarial Services, Information Technology, Marketing).
3. Change of DDA code from the Bank’s Branch code to SWIFT code – UAT.
4. Clean up exercise on PDPA consent records in AS400 – filtering, sorting and grouping of data extracted by ITD and AS400 data entry.
5. Adhoc support on stakeholders’ projects where Customer Service Department plays a key supporting role.
6. Any other duties assigned by the department.

Requirements

1. Diploma Holder / Degree Holder
2. Proficient in MS Office (Microsoft word, excel)
3. With at least 3 years working experience in related industry
4. Knowledge in AS400 is preferred