Responsibilities

1. Understand business needs, identify user requirements & prepare/review business requirement documentation to ensure that they are taken into account in system enhancements
2. Translating requirements into test conditions and expected results for user acceptance testing
3. Prepare Test Plans or Review Test Plans for inclusions of test scenarios & test cases
4. Coordinate and execute UAT for new product launches, Day 2, enhancements, regulatory projects, policy documentation & application form design support
5. Coordinate and execute UAT for e-submission / Straight through processing and online portal/applications which is newly developed or supports
6. Report and update issue log on UAT related activities or support
7. Regular UAT progress updates to Team Lead/Manager
8. Ensure UAT sign-offs on test results / functions as agreed with relevant business users are on time
9. Manage test priorities and collaborate with other functions or testers
10. Smooth & efficient system operations hand over after UAT
11. Provide post UAT training to business users
12. Ensure that risks taken in own areas of work are controlled within approved limits and proper documentation is in place
13. Identify and recommend feasible creative solutions to areas critical / in need of improvements

Requirements

1. Minimum a good degree in IT related field
2. Minimum 3 years of relevant IT or business analyst experiences in life insurance industry
3. Excellent communication skills
4. Good knowledge of insurance products and processes
5. Well versed in AS/400, imaging systems & MS office software applications
6. Experience in User Acceptance Testing (UAT)
7. Able to manage personal workload
8. Equip with business analysis, problem solving and facilitation skills